Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Does Alliance Ginie record or store my sessions?
Aliance Ginie
Alliance Ginie™ temporarily records your session and keeps audio just long enough to create an anonymized transcript—no names or personal details included. The audio is deleted immediately after. Alliance Ginie™ uses this anonymized transcript to extract key insights and highlight important moments, giving you helpful feedback, kind of like having a supervisor by your side. Everything is handled with strict privacy and security, fully HIPAA- and SOC 2–2-compliant.
Are there templates for psychiatrists?
Group Practice
Absolutely — dedicated templates for medication management, psychiatric evaluations, and more, tailored to psychiatric workflows.
Is it possible to take intake notes using Mentalyc?
Notes
Yes, you can choose “Intake” after uploading your audio file and then clicking on “Upload & Configure”. You will find it in the “note type” section.
Is Mentalyc compliant with privacy regulations?
Group Practice
Yes — 100% HIPAA & SOC 2 Type II compliant in the U.S., plus built to meet Australian Privacy Principles and Canada’s PIPEDA standards.
Does Mentalyc work for Play therapy?
Notes
Yes, it does! With the easy-to-use Template Builder, you can create notes that fit your unique play therapy style. It’s easy to build a structure that matches the way you work.
Is Mentalyc being utilized by other therapists?
Using Mentalyc
Yes, absolutely! Mentalyc is widely adopted by numerous highly-skilled and experienced clinicians from various locations across the United States. Its user base is consistently growing every week, making it an excellent choice for therapists seeking a reliable and effective platform.
Can I use this with any therapy modality?
Aliance Ginie
Yes. Alliance Ginie adapts to your therapeutic orientation. Whether you practice CBT, psychodynamic, humanistic, or integrative care, Mentalyc tailors feedback to your selected modality — respecting your style and language of healing.
Will this work for couples or families?
Smart TP
Yes. We support per-member tracking in family and group therapy.
How will I get paid?
Content Writing
We pay depending on how well your content performs, usually per click. If you write high-quality content and share it with your network, you will earn much more than traditional content writing.
Can the Mental Status Exam (MSE) be included in all templates?
Notes
You can easily add the MSE to any note using our easy-to-use template editor.
Can I pay for Mentalyc monthly?
Subscription
Yes! You can choose monthly billing for more flexibility. But if you’re planning to use the app long-term, the annual plan can save you up to 300 USD, making it the most cost-effective option.
Will my boss be aware that I am using Mentalyc?
Privacy & Security
The visibility of your Mentalyc usage to your boss depends on whether they have purchased your plan. If they have, they will be able to know if you have obtained it for personal use. However, if they haven't purchased your plan, they will have no means of discerning this information unless you explicitly disclose it to them.
Is this compliant with insurance?
Impact Tracker
Yes. Notes are audit-ready and include symptom, goal, and alliance-based metrics.
Is it compliant and secure?
Smart TP
Mentalyc is HIPAA, PHIPA, APP & SOC 2 Type II compliant. Your data is encrypted, never stored long-term, and ready for audit.
Does Mentalyc cater to Psychiatric Nurse Practitioners (PMHNPs)?
Using Mentalyc
Yes! Mentalyc is built with the needs of PMHNPs in mind. You can use the template builder to create notes that fit your workflow, including detailed sections for medications, evaluations, and anything else you need for accurate, thorough documentation.
What happens after I cancel my subscription?
Subscription
After canceling, you will retain access to your credits until the end of the billing cycle you've already paid for, whether that's one month or one year from your last payment, depending on whether you had a monthly or yearly subscription. This period is based on your subscription's duration, not a calendar month. Once this period ends, you'll not be able to access your records, and you won't be able to create new notes. However, you can resubscribe at any time to regain full access.
Can I upload one recording that includes two back-to-back sessions?
Using Mentalyc
If you upload one recording with two sessions, the system will treat it as a single session and generate just one note. We recommend avoiding this, since it won’t be able to tell where one session ends and the next begins, especially if the sessions involve different clients. This could lead to mixed or inaccurate documentation.
Can Mentalyc be used for in-person sessions?
Using Mentalyc
Yes. You can use Mentalyc's built-in recorder during in-person sessions, or just use your phone, tablet, or any other device that records audio. Whatever feels easiest and fits your workflow.
I want to contribute but I am still studying.
Content Writing
We collaborate with students on thesis and article writing. Let us know how you would like to contribute.
Does Mentalyc provide a BAA?
Privacy & Security
Yes! When you create an account, you agree to our BAA. You can review it anytime in your profile and download a signed version if needed—just click [Generate BAA].
Does Mentalyc do Psychiatry notes?
Notes
Yes, it does! You can easily customize your note layout to fit your psychiatric workflow. Just look for sections recommended for psychiatrists when building your note—it’s simple to create exactly what you need.
What does Mentalyc do with the recording?
Privacy & Security
Once the transcript is generated, we promptly delete the recording from our system.
How does Mentalyc help with Insurance audits?
Legal & Insurance
Mentalyc is a powerful tool designed to assist with insurance audits by focusing on the concept of medical necessity. When writing notes, it is crucial to ensure that your client's presentation clearly indicates a diagnosis based on a set of symptoms that are currently occurring. These symptoms should be both frequent and intense, and they should lead to impairments that make normal functioning impossible. We strongly recommend double-checking your notes, especially for any interdependencies between sessions. Please note that Mentalyc is currently capable of analyzing only one session at a time.
What is the significance of anonymizing notes in Mentalyc?
Privacy & Security
Anonymizing notes involves the removal of client-specific details, such as names and locations, ensuring that the identity of the session participant remains undisclosed. This allows for seamless sharing of notes with colleagues and supervisors, without compromising client confidentiality. Additionally, it prevents anyone from requesting the presentation of transcripts in a legal proceeding.
Do you have special discounts?
Subscription
Yes, we do. If you subscribe to any of our yearly plans, you get 2 months free.
What if I change my mind?
Subscription
You can cancel your subscription anytime. Simply go to your client profile in the app to manage your subscription.
How do I add a new client?
Using Mentalyc
You can add a new client and attach the client to a session upload by clicking on the “Configure & Upload” button after uploading the audio session.
Are session transcripts created in Mentalyc considered medical records?
Legal & Insurance
In Mentalyc, session transcripts are fully anonymized—they don’t include names or any information that could identify a specific client or therapist. Because of this, they are not considered medical records. However, if you choose to keep transcripts linked to a client's name in your own records, those could be treated as part of their medical file, depending on your local regulations.
Is Mentalyc compliant with the data protection regulations in Canada, namely PIPEDA, PHIPA, PIPA, and PHIA
Privacy & Security
Mentalyc is fully compliant with the data protection regulations in Canada, including PIPEDA, PIPA, PHIA and PHIPA. It adheres to the highest standards of confidentiality and privacy to ensure the safety of our clients' data.
Do I get access to Alliance Ginie™?
Aliance Ginie
Access to Alliance Ginie™ depends on your subscription plan:
Mini: Not included.
Basic: Limited insights — you’ll see which areas might need attention, but won’t get details on when or why.
Pro, Super, Team: Full access — pinpoint missed opportunities and areas for improvement within transcripts, view key quotes and alliance recommendations, and track trends in each client’s profile over time.
Mini: Not included.
Basic: Limited insights — you’ll see which areas might need attention, but won’t get details on when or why.
Pro, Super, Team: Full access — pinpoint missed opportunities and areas for improvement within transcripts, view key quotes and alliance recommendations, and track trends in each client’s profile over time.
What note formats are available in Mentalyc?
Notes
Mentalyc offers a wide variety of note formats to suit your needs— including SOAP, DAP, PIRP, SIRP, GIRP, BIRP, PIE, EMDR, Play Therapy, Psychiatry notes, and more. You can create intake notes, progress notes, and treatment plans.
It supports all client types — individuals, children, couples, and families. Notes can be created from recordings, transcripts, dictation, or written summaries — whatever works best for you. Everything is easy to customize to fit your workflow and style.
It supports all client types — individuals, children, couples, and families. Notes can be created from recordings, transcripts, dictation, or written summaries — whatever works best for you. Everything is easy to customize to fit your workflow and style.
Is it possible to use Mentalyc on an iPad?
Using Mentalyc
Can I still customize the plan?
Smart TP
Yes. You always have the final say. Mentalyc gives you smart starting points that are fully editable.
Does Mentalyc offer group therapy notes?
Notes
Yes! The app supports group notes - both for the group as a whole and for individual participants. This feature is available on the SUPER and TEAM plans.
What sets Mentalyc apart from Nuance Dragon?
Using Mentalyc
The cutting-edge technology behind Mentalyc, designed specifically for therapists to effortlessly generate high-quality session notes by simply uploading an audio recording. Unlike Nuance Dragon, which requires manual dictation for note-taking, Mentalyc automatically generates accurate and comprehensive information in your notes.
Will my clients be aware that their sessions are being recorded?
Privacy & Security
The level of client awareness regarding session recordings depends on the method you use. If you utilize Zoom recording, clients will be notified automatically. However, if you employ alternative recording devices, they may not be aware. It is crucial to obtain written consent before proceeding with any recordings.
Do you support telehealth & in-person sessions?
Group Practice
Yes — Mentalyc works seamlessly with both telehealth platforms and in-person workflows, no extra integrations required.
How can I manage my billing?
Subscription
Just head to your profile and click “Manage subscription.” From there, you can view invoices, update payment details, and make changes to your plan, like upgrading or downgrading.
Is Mentalyc compliant with New Zealand's Privacy Act?
Privacy & Security
Yes, Mentalyc complies with New Zealand’s Privacy Act. You have the right to access, correct, and control your personal information, including opting out of marketing. For full details, check out our Privacy Policy
Will my clients be aware that I am using Mentalyc?
Privacy & Security
If you choose to disclose this information to your clients, we highly recommend that you do so. Even if a client decides not to provide consent for recording, you can still take advantage of our platform by utilizing the "dictation" feature of Mentalyc.
Can my clients access the notes on Mentalyc?
Privacy & Security
No, your clients do not have direct access to your notes in Mentalyc. Only you can view them. If you choose to share notes, you can do so by downloading them and sending them via email or printing them out. Your notes are private, secure, and accessible only by you or someone you’ve specifically authorized.
I'm a therapist considering using Mentalyc, but I'm concerned about security. How does Mentalyc's security compare to other therapy note-taking platforms like Upheal?
Privacy & Security
Mentalyc places a high priority on security and compliance to ensure a safe and reliable environment for psychologists. While Mentalyc & Upheal are both compliant with various regulations like HIPAA, PHIPAA, PIPEDA, and DPA, Mentalyc follows a more robust security practices and is committed to meeting or exceeding industry standards.
It's important to note that compliance certifications often involve a third-party issuing “stamps,” and some companies may invest heavily in obtaining these stamps such as SOC2, HIGHSTUST, and ISO, for which the users will have to pay via high subscriptions. Mentalyc is compliant with all those but does not have paid certifications.
In general, the key differentiator is that Mentalyc delivers excellent security and other features without the need for therapists to pay additional costs. We believe in providing superior features and security such as using full anonymization, more note options (PIRP, GIRP, SIRP, PIE etc.) including group and supervision management features, creating custom templates, and supporting dictation across formats, all while maintaining an affordable cost for our users.
It's important to note that compliance certifications often involve a third-party issuing “stamps,” and some companies may invest heavily in obtaining these stamps such as SOC2, HIGHSTUST, and ISO, for which the users will have to pay via high subscriptions. Mentalyc is compliant with all those but does not have paid certifications.
In general, the key differentiator is that Mentalyc delivers excellent security and other features without the need for therapists to pay additional costs. We believe in providing superior features and security such as using full anonymization, more note options (PIRP, GIRP, SIRP, PIE etc.) including group and supervision management features, creating custom templates, and supporting dictation across formats, all while maintaining an affordable cost for our users.
Is there a client consent form available for use on Mentalyc?
Privacy & Security
Yes! Mentalyc provides a ready-to-use client consent form designed by industry experts to ensure privacy and compliance. You can easily download, customize, and share it with your clients while keeping a copy for your records. We also offer helpful talking points to guide your discussions about consent. And if a client prefers not to be recorded, you can still use Mentalyc’s dictation feature to document sessions smoothly.
Is it possible to integrate Mentalyc with my existing video (telehealth) platform?
Using Mentalyc
Yes, you can simply capture the audio directly from your browser.
Does Mentalyc integrate with Simple Practice?
Using Mentalyc
While direct integration with SimplePractice isn’t available due to their platform limitations (which applies to all solutions on the market), Mentalyc is designed to work smoothly alongside any EHR. It adds a powerful layer of clinical insight and creates structured, insurance-ready notes. You can easily copy your notes into Simple Practice or any other EHR, submit them to insurance, or use Mentalyc as your main documentation hub.
Could Mentalyc notes be requested in court?
Legal & Insurance
Whether Mentalyc notes may be requested in court depends on how you use the app. If you create progress notes with client info, they can become part of the medical record and might be disclosed. But if you use the app just for reference or education without including client details, it’s unlikely these notes will be requested.
Keep in mind, courts can request information if needed, though this is extremely rare. To reduce the chance of your notes being requested, you can delete transcripts after recording, carefully review and finalize your notes, and sign them, so no extra data stays in the app.
Keep in mind, courts can request information if needed, though this is extremely rare. To reduce the chance of your notes being requested, you can delete transcripts after recording, carefully review and finalize your notes, and sign them, so no extra data stays in the app.
How long is the free trial?
Subscription
The free trial lasts 14 days and includes 15 free notes. A note is counted each time you generate an intake, session note, or treatment plan. You can try out features and get a real feel for how Mentalyc works — no commitment!
Does Mentalyc capture medication details during sessions?
Using Mentalyc
Yes! Mentalyc records medication details, dosages, and any changes.
Can I use Mentalyc for couple, child, or family therapy sessions?
Notes
Yes. With the PRO plan and above, you gain access to features for different client types — including couples, children, and families. These client types are available across all note formats, including treatment plans, intake notes, and more. Just a heads-up: the BASIC and MINI plans support individual adult clients only.
What is the typical length of notes?
Notes
It depends on the type and format you choose. With the template builder, you can customize your notes to be as brief or detailed as you need, so the length is totally up to you.
Can I invite nursing staff or interns?
Group Practice
Yes — invite any clinician role and assign custom permissions to fit your team structure.
Is Mentalyc using human scribes?
Notes
No, it is not. All transcripts and notes are generated using advanced technology like Machine Learning Algorithms, Language Models, and Statistical models.
What if I don’t use structured treatment plans?
Impact Tracker
Mentalyc still tracks continuity, client focus, and outcome signals — no formal plans required.
Can I use Mentalyc with my EHR?
Using Mentalyc
Absolutely! You can easily copy notes from the app and paste them into your EHR system with just a click. For enterprise users, we also offer API integration to make the process even smoother and more automated.
Do my clients need to fill out anything to track progress?
Impact Tracker
No, your clients don’t need to fill out anything. Mentalyc listens to sessions and automatically tracks progress patterns for you.
Can I create treatment plans using Mentalyc?
Notes
Sure! Avaiable on BASIC plan and above.
What are the topics I would write about?
Content Writing
Anything related to note-taking in psychotherapy. In particular different note types, HIPAA, and insurance compliance, tips, and tricks when it comes to documentation productivity and impact of documentation of patient outcomes. If you are fascinated by new technologies, you might write about AI impacting therapy documentation and outcomes measurement.
Can I change the number of team members on the Team Plan later?
Subscription
Yes! You can update your team size anytime from your dashboard. To add more clinicians, just purchase additional seats—then you’ll be able to invite new team members right away.
Does Mentalyc know my clients better than I do?
Aliance Ginie
Definitely not! No technology can replace your clinical intuition, empathy, or deep connection with your clients. But we all miss things sometimes—that’s where Alliance Gini™ helps. It’s a supportive tool that highlights patterns, reminds you of what matters, and makes sure nothing important gets overlooked. It’s here to enhance your intuition, not replace it.
Does it support different types of therapy?
Smart TP
Absolutely. Whether you’re working psychodynamically, humanistically, or using CBT — Mentalyc adapts to your flow.
Can I record online sessions using headphones, earphones or airpods on my MacBook?
Using Mentalyc
Yes, you can use headphones.
How does AI (Artificial Intelligence) determine significance?
Notes
Our AI algorithms are trained on extensive datasets of therapy conversations and notes, as well as therapy literature such as the DSM-5 manual and treatment planners. By analyzing conversation patterns, the algorithms are able to draw insightful conclusions that can contribute to your case conceptualization. However, it's important to verify their findings independently. Clinical practice encompasses more than just statistics. Also check How to create better progress notes? & How to make better dictation notes? guides in our help articles section.
I want to contribute but I am not good in blogging.
Content Writing
That's not a problem. As long as you have alternative ideas for content and collaboration that will spread the word among therapists. Videos, podcasts, social media postings, introductions, and conference speeches, etc can be great ideas to contribute as well. Be sure to reach out and pitch your approach.
What’s included in the free trial?
Group Practice
14-day free trial for your entire practice — full access to every feature, unlimited notes, and group management tools.
Can I pay for Mentalyc yearly?
Subscription
Definitely! You can choose annual billing, and by doing so, you can save up to 300 USD. It’s our best-value option!