Help Articles

How to Setup Headphones on Macbook and Windows

This guide provides instructions on setting up audio recording for your online therapy sessions using a Macbook or Windows computer. To effectively capture both your voice and your client's voice during sessions, proper audio configuration is essential.


This article has two sections: 

Section A: Setting Up Headphones on a Macbook

Section B: Setting Up Headphones on Windows

Section A: Setting Up Headphones on a Macbook

  1. Configure Audio Input:
    • Open the System Preferences menu.
    • Click on Sound.
    • Under the Input tab, make sure your microphone (likely your headset or AirPods) is selected.
  2. Start Recording:
    • Launch your preferred recording software (OBS Studio is an option we have tested).
    • Within the recording software, Navigate to the "Settings" menu. Under "Audio Input Capture," make sure your microphone (likely your headset or AirPods) is selected as the "Mic/Aux" device.


    • Once everything is set up, click the "Start Recording" button in the bottom right corner of the OBS Studio window. Your session will now be captured!
  3. Stop Recording:
    • Once your session is complete, click the "Stop Recording" button within the recording software.

Don't forget to test!  Record a short practice call and listen back. This is crucial to confirm you can hear both your voice and your client's voice clearly before your first session.

For a complete guide on how to record your session using OBS studio on your Macbook, click here.

Section B: Setting Up Headphones on Windows

  1. Access the Sound Control Panel:
    • Search for "Control Panel" in the Windows Start menu and open it.
    • Change the view to "Large icons" or "Small icons" if needed.


    • Click on "Sound".
  2. Select the Recording Device:
    • In the "Sound" window, switch to the "Recording" tab.


    • Right-click on your microphone (likely labeled "External Microphone") and select "Set as Default Device".


Don't forget to test!  Record a short practice call and listen back. This is crucial to confirm you can hear both your voice and your client's voice clearly before your first session.

For a complete guide on how to record your session using Bandicam on your PC, click here.